Search Results for "how"

1. How do I contact Customer Service?
   Customer Service for Internet Orders: Phone: 866-842-5368 (toll-free) Email: CustomerService@InterstateBatteries.com Customer Service for Vehicle Batteries: Phone: 888-772-3600 (to...
2. How do I change the billing address of my business account?
   For security and billing purposes, we do not allow business address information to be changed online. If you have a business account with InterstateBatteries.com, and would like to update your a...
3. How do I exchange a broken or incorrect item?
   Please contact our customer service department at CustomerService@InterstateBatteries.com or toll free (866) 842-5368 and we will be happy to assist you.
4. How do I change the billing address on my account?
   ...#8221; link listed under the “Shop Online” menu or the “Your Account” link shown at the upper right hand side of the Homepage next to the picture of the shopping cart. From wi...
5. How do I change my email address on my account?
   ...#8221; link listed under the “Shop Online” menu or the “Your Account” link shown at the upper right hand side of the Homepage next to the picture of the shopping cart. From wi...
6. What is your Vehicle Warranty Policy?
   Limited Warranty Interstate Battery System of America, Inc. (“IBSA”) warrants only to the original purchaser that: 1) this battery is free of defects in material and workmanship for ...
7. What is Interstate's Vehicle Battery Warranty?
   Limited Warranty Interstate Battery System of America, Inc. (“IBSA”) warrants only to the original purchaser that: 1) this battery is free of defects in material and workmanship f...
8. How do I charge certain deep cycle 6-volt and 12-volt batteries?
   Charging Recommendation for all Deep Cycle Batteries whose part number start with the letter "U" (this includes the following battery part numbers: U1800, U2000...
9. For the deep-cycle batteries with a part number that begins with the letter "U", what is the voltage and amp-hour rating?
   Below are listed some of the most common deep-cycle batteries along with their voltage and Ah capacity (@ 20 HR). Should you need information on one not listed, please contact us. Part # ...
10. How do I update my account information?
    ...r Account” listed under the “Shop Online” link or the “Your Account” shown at the upper right hand side of the Homepage next to the picture of the shopping cart. You can...
11. What Makes an Interstate Battery Better Than the Competition's'?
    Why buy an Interstate battery? 1. Long-lasting: Years of tests have shown that, on the average, no brand of battery lasts longer than an Interstate battery and most brands do not last as long...
12. How do I contact Interstate Batteries?
    If you have a question about our prices, policies, or procedures please check our Customer Service section or our FAQ's first. Addresses & Telephone Numbers Interstate Batte...
13. How can I tell the age of my battery?
    How to read the date code on an Interstate 12-volt and 6-volt automotive, commercial, or marine battery A 4 or 5-digit shipping date code is engraved into the cover...
14. How can I place an order?
    For products that you see for sale on the Interstate Batteries website, you can place your order several ways: 1. Over the internet at InterstateBatteries.com. 2. Over the phone by calling (866) 842-...
15. When will my credit card be charged?
    An authorization of $1.00 will show on the credit card immediately. This is to verify the card account. We do not actually charge the card until after the battery is shipped from our facility.
16. How do I cancel or combine an online order?
    Please contact our customer service department at CustomerService@InterstateBatteries.com or toll free (866) 842-5368. We will determine if any part of your order has shipped, and make the necessa...
17. How do I track my online order?
    ...site. If you have an account, you will need to log in before any online order information will be shown, for security purposes. If you do not have an account with InterstateBatteries.com, you can g...
18. How do I know my online order was submitted?
    After you complete an online order, you will see an Order Confirmation page with an order number. Also, you will receive a confirmation email, sent to the email address provided during the online ...
19. How do I return an item that I purchased online?
    ...vice. Please have your order number available when you call. They will provide you instructions on how to return an oversized item. Exclusions Special Order items cannot be returned for a refund. ...
20. How do I view all my orders?
    ...r Account” listed under the “Shop Online” link or the “Your Account” shown at the upper right hand side of the Homepage next to the picture of the shopping cart. All of...