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Who should you contact with a Customer Service issue? Look no further.

There were 6 questions found in this category:

  1. questionHow do I change my email address on my account?
    All of your account needs can be met using our online system. You can access your account information using the “Your Account” link listed under the “Shop Online” menu or the “Your Account” link shown at the upper right hand side of the Homepage next to the ...
  2. questionHow do I change the billing address of my business account?
    For security and billing purposes, we do not allow business address information to be changed online. If you have a business account with InterstateBatteries.com, and would like to update your address information, please contact our customer service department at CustomerService@InterstateBatt ...
  3. questionHow do I change the billing address on my account?
    All of your account needs can be met using our online system. You can access your account information using the “Your Account” link listed under the “Shop Online” menu or the “Your Account” link shown at the upper right hand side of the Homepage next to the ...
  4. questionHow do I contact Customer Service?
    Customer Service for Internet Orders: Phone: 866-842-5368 (toll-free) Email: CustomerService@InterstateBatteries.com Customer Service for Vehicle Batteries: Phone: 888-772-3600 (toll-free) Email: CustSvc@ibsa.com Customer Service for Fundraising Orders: Phone: 800-830-9 ...
  5. questionHow do I exchange a broken or incorrect item?
    Please contact our customer service department at CustomerService@InterstateBatteries.com or toll free (866) 842-5368 and we will be happy to assist you.
  6. questionWhat are your customer service hours?
    Customer service representatives are available Monday – Friday 8 am to 5 pm Central Time or you can email CustomerService@interstatebatteries.com.