Category » Customer Service FAQs
Who should you contact with a Customer Service issue? Look no further.
There were 8 questions found in this category:
How do I change my email address on my account?
All of your account needs can be met using our online system. You can access your account information using the “Your Account” link listed under the “Shop Online” menu or the “Your Account” link shown at the upper right hand side of the Homepage next to the ...- How do I change the billing address of my business account?
For security and billing purposes, we do not allow business address information to be changed online. If you have a business account with InterstateBatteries.com, and would like to update your address information, please contact our customer service department at CustomerService@InterstateBatt ...
- How do I change the billing address on my account?
All of your account needs can be met using our online system. You can access your account information using the “Your Account” link listed under the “Shop Online” menu or the “Your Account” link shown at the upper right hand side of the Homepage next to the ...
- How do I contact Customer Service?
Customer Service for Internet Orders: Phone: 866-842-5368 (toll-free) Email: CustomerService@InterstateBatteries.com Customer Service for Vehicle Batteries: Phone: 888-772-3600 (toll-free) Email: CustSvc@ibsa.com Customer Service for Fundraising Orders: Phone: 800-830-9 ...
- How do I exchange a broken or incorrect item?
Please contact our customer service department at CustomerService@InterstateBatteries.com or toll free (866) 842-5368 and we will be happy to assist you.
- What are your customer service hours?
Customer service representatives are available Monday – Friday 8 am to 5 pm Central Time or you can email CustomerService@interstatebatteries.com.
- What is Interstate's Vehicle Battery Warranty?
Limited Warranty Interstate Battery System of America, Inc. (“IBSA”) warrants only to the original purchaser that: 1) this battery is free of defects in material and workmanship for the number of months indicated on the label, and 2) prior to installation or use, the state of cha ...
- What is your Vehicle Warranty Policy?
Limited Warranty Interstate Battery System of America, Inc. (“IBSA”) warrants only to the original purchaser that: 1) this battery is free of defects in material and workmanship for the number of months indicated on the label, and 2) prior to installation or use, the state of char ...