How do I know my online order was submitted?
After you complete an online order, you will see an Order Confirmation page with an order number. Also, you will receive a confirmation email, sent to the email address provided during the online checkout process. The order confirmation email will include your order number and list the items ...
- How do I track my online order?
You can track your online order by visiting the "Order History" page of our website. If you have an account, you will need to log in before any online order information will be shown, for security purposes. If you do not have an account with InterstateBatteries.com, you can go to the Shop Onl ...
- What shipping options are available?
We offer shipping methods including standard United States Postal Service and UPS options. Our UPS options include standard ground shipment with options of 2nd day, and Next Day air shipping. We do not offer Saturday delivery on expedited orders.
- Where do you ship?
We ship only inside the continental United States, Hawaii and Alaska.
- Where’s my order?
You can check the status of your web order by searching the order number in our “Track Your Order” listed under either our “Shop Online” or “Help” sections. You will be required to enter your order or confirmation number along with the BILLING address zip cod ...
- Why does InterstateBatteries.com charge sales tax for sales in Alabama, California, Texas and Iowa?
InterstateBatteries.com has facilities in these cities that are involved with the processing and fulfillment of online orders. According to state law, we must charge state sales tax on any orders that we ship into these states. For shipments made to other states, it is the responsibility of the ...
